Sessions

The Front-Line Leader Toolkit

Presenter: Scott Atchison

10:00 am - 10:30 am

Workforce Engagement


Is your workforce winning the battle on the front lines? How do you know? What’s the score? This presentation delivers a Front-Line Leader Toolkit and examines three tools that every front-line leader needs to drive high performance: 1. Operator 9-box (engagement x performance), 2. Leader Standard Work, and 3. SQDIC (operator scorecards and daily shift scoreboards). The best equipment in the world becomes ineffective without a focused and engaged workforce.

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